Warranty
Couture Luxury Designs Assurance of Excellence
Each and every piece of diamond and gemstone jewelry from CLD Designs must meet our rigorous standards for quality and exceptional beauty. We take pride in our workmanship and offer a one-time, lifetime guarantee on any accent stone of up to 0.10 carats. The Art of Jewels will replace any accent stone of up to 0.10 carats free of charge when lost for the first time subject to the following conditions:
- The item was purchased on the coutureluxurydesigns.com Web site and is accompanied by an invoice.
- The accent stone does not exceed 0.10 carats.
- The item has not been modified in any way by anyone other than an authorized Couture Luxury Designs representative.
- The accent stone was unintentionally lost.
A professional jeweler from CLD Designs will examine the piece to determine whether the accent stone was lost in a natural way (unintentionally). An CLD Designs representative will contact you immediately if any questions arise.
Please note that this is a one-time guarantee. The CLD Designs will only replace a lost accent stone free of charge the first time it is lost.
We recommend taking your jewelry to a professional jeweler every six months to thoroughly inspect the setting.
If you live in the Bay Area please schedule an appointment for a repair on our website by the contact us page.
Accent Stone Carat Weight Policy
In accordance with industry standards and FTC regulations, the total carat weight for our jewelry may vary +/- 0.04 carats from the stated weight. In the case of a variation in the accent stone weight, CLD Designs reserves the right to adjust the price accordingly. We will send you an e-mail noting the variation and the corresponding price adjustment.